S
OneSimpleInbox
Sign in

Terms of Use

Last Updated: June 18, 2026

1. Purpose

These Terms of Use explain the practical rules for using OneSimpleInbox day to day. They work alongside our Terms of Service and Privacy Policy.

2. Use the Platform Lawfully

You must use OneSimpleInbox only for lawful, authorized, consent-based communication.

3. User Responsibilities

You are responsible for:

  • Contact data accuracy
  • Proper consent
  • Message content
  • Audience selection
  • Opt-out handling
  • Suppression monitoring
  • AI content review
  • Account security and API credentials
  • Following applicable carrier, email, and provider rules

4. Messaging Rules

You must not:

  • Send spam or messages without proper consent;
  • Use misleading sender identity;
  • Hide opt-out instructions;
  • Ignore STOP or unsubscribe requests;
  • Re-upload suppressed contacts; or
  • Use OneSimpleInbox for phishing, fraud, scams, threats, harassment, or illegal promotions.

5. Email Rules

  • Use truthful sender information.
  • Avoid deceptive subject lines.
  • Include unsubscribe options where required and honor them.
  • Avoid spammy or abusive sending patterns.

6. SMS Rules

  • Have permission to text your contacts.
  • Respect STOP and opt-out signals.
  • Follow carrier rules and A2P 10DLC rules where applicable.
  • Avoid prohibited content.
  • Understand that carriers may block or filter messages.

7. AI Use Rules

  • Review AI-generated content before sending unless auto-send is intentionally enabled.
  • Do not use AI for deceptive, harmful, discriminatory, illegal, or abusive communication.
  • Do not treat AI output as legal, medical, financial, compliance, or professional advice.
  • Respect contact-level AI opt-outs.

8. Contact and Data Rules

You must not upload:

  • Stolen or scraped lists;
  • Purchased lists without valid consent;
  • Contacts who opted out; or
  • Data you have no right to use.

9. Dashboard and Stats

Stats are provided for operational visibility. They may depend on third-party events and may be delayed or incomplete.

10. Failed, Bounced, and Undelivered Messages

Review failed, bounced, and undelivered messages regularly. Repeatedly sending to invalid, unreachable, suppressed, or opted-out contacts can harm deliverability and may result in restrictions.

11. Prohibited Conduct

You may not hack, scrape, reverse engineer, attack, or overload the platform; resell without permission; share accounts improperly; upload malware; abuse APIs; interfere with other users; or attempt to bypass platform restrictions.

12. Enforcement

OneSimpleInbox may warn users, pause sending, limit features, disable integrations, suppress contacts, suspend accounts, or terminate access.

13. Updates

OneSimpleInbox may update these Terms of Use as the platform evolves.

14. Contact

Support Email: support@onesimpleinbox.com