Knowledge base
Guides and how-tos covering OneSimpleInbox front to back. Search below or browse by topic.
Getting started
- Getting started with OneSimpleInboxSet up your profile, connect a channel, and send your first message.
- Osi, the tour & the quick-start checklistYour on-call companion, the first-login tour, and the getting-started checklist.
- Search across the appFind contacts, messages, notes, and campaigns — and search settings from Settings.
Dashboard & metrics
Inbox & conversations
Contacts & notes
Channels & providers
- How to find and add your AI API key (Anthropic & OpenAI)Create an API key at OpenAI or Anthropic, add credits, and paste it into Settings → AI to unlock AI features.
- OneSimple Phone: getting a numberSearch for and add a sending number; SMS and voice where supported.
- Setting up email sendingSend through AWS SES, your own SMTP, or Gmail.
- Setting up SMS sendingSend and receive SMS through your number and provider.
- Channels overviewWhere your numbers and sending connections live.
- Connecting Gmail with a Google App PasswordGenerate a 16-character App Password to connect Gmail for sending.
Sending & campaigns
Compliance
Billing
Account & security
- Account security & logged-in devicesSee where you're signed in, sign out devices, and log in another device via QR.
- Your profile & email signatureSet an avatar and a signature that's added to your emails.
- Users & role permissionsAdministrator, Manager, and Developer — who can do what.
- Notification settingsChoose what you're notified about.
Developers
Need help now?
Email support@onesimpleinbox.com or report a bug.